SHIPPING INFORMATION

Domestic Shipping

● Shipping Companies
○ Our domestic orders are handled by several reliable shipping companies: USPS (United States Postal Service)
○ UPS (United Parcel Service)
○ FedEx (FedEx)

● Shipping Time
○ Standard Shipping: Orders are typically processed and shipped within 2 business days. Estimated delivery time is 3-7 business days.

● Shipping Costs
Shipping costs vary depending on order weight and destination. The system will automatically calculate and display the relevant costs at checkout.

International Shipping

● International Shipping Companies
○ For international orders, we offer the following shipping options: DHL Express
○ FedEx International
○ UPS Worldwide

● Shipping Time
○ Shipping times for international orders may vary depending on the destination. Typically:

○ Standard International Shipping: Approximately 12-15 business days, depending on the destination.

● Shipping Costs
International shipping costs will be calculated based on the weight and dimensions of the package and the destination country. You will be able to view the estimated international shipping costs at checkout.

Shipment Confirmation

Once your order has been shipped, we will send a confirmation email including the tracking number and shipping company information. You can use the tracking number to track your order status in real time on the logistics company’s website.

Damage and Loss

We are responsible for ensuring the safety of your goods during transit. If you receive damaged goods in transit or do not receive your goods within the expected delivery time, please contact our customer service team immediately. We will assist you with damage claims or resend the goods.

Address Information

Please ensure you provide accurate delivery address information, including the recipient’s name, contact number, detailed address, and postal code. We are not responsible for delays or losses caused by incorrect or incomplete addresses.